February 22, 2023

Analyzing CRM needs for an Online Platform

The article describes how we went about identifying the CRM needs for an online platform. The methodology that we used consisted of three macro steps –  […]
February 21, 2023

Going Beyond Standard Reports in Salesforce

Salesforce is a great platform to manage your customer relationships. It provides a lot of data and tools to get a 360° view of your customer. […]
October 27, 2021

View Salesforce as a Customer Engagement Platform

Customer Engagement Platforms that help you engage with and serve your customers have become increasingly important as every business embraces digital transformation. Customers, both B2C and B2B, […]
September 27, 2021

Enhanced Datatables in Salesforce

Presenting data in a tabular form is one of the most preferred ways of displaying information (everyone loves spreadsheets!). So it is not a surprise that […]
September 23, 2021

Salesforce Fleet Management Solution

In our previous blog, we reviewed how a right digital platform is key for operational efficiency and better customer experience in fleet management. In this blog […]
September 13, 2021

Automotive Fleet Management – A CRM Perspective

An Overview Products made in plants and factories in one location have always needed to be distributed to customers elsewhere; fleets of vehicles carried physical products and […]
August 31, 2021

Salesforce Integration: Where Should Business Logic Live?

Integrating Salesforce with other systems is inevitable as your business grows. But integrations have a way to expand in scope. It is not unusual to end up […]
August 31, 2021

Implementing Checklists in Salesforce – Look Beyond Task Management

Checklists are used in many industries to ensure that standard practices are followed. Usage of checklists in aviation, software engineering and surgical procedures is very well known. […]
July 23, 2021

More Power To Salesforce Business Users

The Salesforce platform can be a game changer for your business. The speed and flexibility offered by the platform to configure and customize secure cloud solutions […]
February 7, 2021

Salesforce Data Integration Options

Integrating external systems data with Salesforce is a common use case in any Salesforce implementation. Such external systems may provide ERP, Finance, HR or some other […]
December 9, 2020

Display Custom Data Type in Salesforce lightning-datatable

Lightning datatable is a powerful component in Salesforce to display tabular information. A lightning-datatable component displays tabular data where each column can be formatted based on […]