About Us

Our mission is to build Stronger Customer Relationships for our clients

We believe long term customer relationships is the single greatest strength that winning companies have. Their products & services are shaped by the insights into customer needs that come from a close and continuous interaction with customers.

We are aligned to the Customer Success Platform from Salesforce as a key enabler for such customer relationships and delivering a consistently good customer experience. Varasi offers are shaped around identifying needs, implementing and ensuring results around customer relationships, leveraging the Salesforce Platform.

The Pursuit Of Mastery

Growth That Makes Us Stronger

Leaders At All levels Who 'Know, Do, Be'

Meet The Leadership Team

Ramana Metlapalli

A Salesforce Certified Application and System Architect, Ramana leads the sales, client and partner relationship activities for Varasi.

For Varasi clients and Salesforce account teams that we partner with, Ramana leads the roadmapping of business transformational programs utilizing the Salesforce platform and strategies. He facilitates workshops for the improvement of Sales, Service, and Marketing processes.

Ramana has had a three-part career, following his MSE and MBA degrees. He started his career with management consulting firms, including PWC and KPMG. He then led Salesforce practices at two Global SI firms before turning entrepreneur and launching Varasi. His clients over the years have included enterprises like Intuit, Warner Brothers, Johns Hopkins, Party City, Quiznos, Westfield, Ingram Micro, and the United Nations.

Anil Nair

A Salesforce Certified Consultant, Anil Nair leads Varasi India operations and Solution Development activities across our client projects. He is personally involved in all our projects till they reach a steady state, ensuring delivery excellence and a 5/5 CSAT.

Being the one responsible for building and nurturing the team at Varasi India, hiring the right talent and creating an environment for people to excel is his top priority

In a career spanning nearly three decades, Anil has led technology initiatives for software product firms with portfolios of Cloud, Analytics and related products. Some of his clients have included Intuit, Yahoo, Microsoft, Motorola, IBM, and Google. Anil’s employers have also included Persistent, Citicorp, Softplus, Saama and Exemplary Software.

Shailesh Bhide

Shailesh Bhide is a Salesforce Certified Consultant responsible for Solution Architecture and Customer Success across our client projects.

Shailesh brings a rare blend of business acumen and technology expertise to lead our delivery teams on projects across industry verticals. His soft-spoken way to exceed customer expectations has been responsible for both customer and employee delight at Varasi.

Over the past 15+ years, he has led many Cloud and Analytics initiatives across different verticals like Banking, Digital advertising and Life Sciences. Shailesh has a B.E. from IIT Roorkee and an MBA from USC. Shailesh has been part of technology and analytics initiatives at global companies like Citicorp, HSBC, Yahoo, Infosys and Saama. Some of his clients have included AstraZeneca, Celgene, SavvyMoney and Shoals Technology Group.

Pillars Of Our Implementations

Core Salesforce Clouds

Salesforce Add-Ons

Third-Party Integrations

Industry Data Models

AppExchange Tools

Our Customer Success Stories

A rapidly growing Fintech firm that leveraged the full power of the Salesforce Experience Cloud functionality, both for the internal Partner Managers and the 1150+ partners they manage. The solution equips the users to consistently and efficiently manage the partner life cycle from onboarding a new partner, training, QBRs to raising and resolving cases.

An outsourced fleet management company, that serves companies with large vehicle fleets that replaced a legacy Dealer Management System with a flexible Salesforce-based system for its core operations. Salesforce Service Cloud and Field Service was leveraged for managing the lifecycle of a vehicle.

A leading manufacturer and solution provider of Solar, Energy Storage and eMobility that leveraged Salesforce CPQ to enable its sales teams to accurately price out and prepare quotes for its complex solutions involving cable assemblies, combiner boxes, and external fuses.

A fast-growing software firm transforming its business model from a traditional software licensing model to a subscription-based one, leveraged Salesforce to build self-service into all aspects of its business across sales & marketing, support functions.

A manufacturer and distributor of plant-powered foods that configured its sales and marketing processes in Salesforce - track proposals for new product introductions, design and monitor marketing campaigns & events and enable Demand Planning and Velocity Scheduling.

An enterprise portal technology company leveraged Salesforce to enable its Account Managers and Customer Success teams. Implemented account management best practices including Quarterly Business Reviews, Escalation of Red Accounts, tracking customer progress and product adoption.

A nonprofit organization delivering education services across multiple locations that utilized the Salesforce platform for program management, including student enrollment, tracking and reporting of student progress, management of volunteer teachers.

A top architecture and design firm that enabled the sales and marketing for managing its professional services business development activities. Configured and customized the system, designed and delivered the global pipeline report that has reduced the weekly report preparation process across 3 global regions.