Pillars Of Varasi


In all we do, in all we say - we build stronger relationships all the way!

Pillar 1: SALESFORCE EXPERTISE

 
ppl

People

People


We hire our team members based on broad-based aptitude, analytical and programming skills.

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Knowledge

Knowledge


Our consultants are hungry for learning and each of us has a minimum of 3 Salesforce certifications.

growth

Growth

Growth


We support and encourage our consultants to chart their journey towards becoming good Solution Architects.

innovation

Innovation

Innovation


We continuously invest our time and resources in building reusable components & AppExchange apps that help our customers.

partnership

Partnership

Partnership


We also collaborate with seasoned architects and consultants for reviews, validations and tackling hard-to-solve problems.

 

Pillar 2: BUSINESS ACUMEN

Stepping Into Your Business Shoes

We learn about our customer's business even before we engage on a project to understand them and their approach. This significantly raises the level of communication with our customers and builds trust in them. Additionally, Varasi senior leadership team has spent a significant amount of time in customer facing leadership roles. This enables us to step into our customer's shoes during our requirements workshop and analysis phase.

Aligning Project Outcomes To Business Objectives

We are lifelong students of business. This allows us to bring frameworks, concepts and techniques from diverse industries to help achieve our customer’s business goals. Such techniques and frameworks help us prioritise business goals, uncover unsaid requirements and help the customers understand and adopt the solutions we build. Aligning project outcomes to business objectives is the single most determinant of project success and user adoption.

 

Pillar 3: IMPLEMENTATION BEST PRACTICES

design

Design

Design


We involve senior consultants and architects during all projects. This ensures better understanding of customer needs and better design. The experience, breadth and depth our senior consultants bring, enables us to design future ready solutions that align with business goals and are easy to maintain.

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Adoption & Training

Adoption & Training


We strive to build systems that users love and are easy to maintain. Training users and solution admin are part of every implementation for us. Our goal is to enable our customers to independently manage the system after we go live.


change

Embrace Change

Embrace Change


Our approach embraces an iterative methodology that prioritizes collaboration with end users and key stakeholders from the project's inception. We actively involve stakeholders by showcasing ongoing developments as early as the first week, recognizing that tangible visualizations often reveal crucial requirements. Budgeting for proof-of-concepts and alternative designs enables us to gather valuable early feedback. Our strategy emphasizes flexibility in scope, encouraging and eliciting changes throughout the process to fortify the solution's strength and enhance overall adoption.

ownership

Ownership

Ownership


We proactively advocate for best practices and platform features to maximize the solution's impact, often going beyond initial commitments. Operating autonomously, we eschew the need for a project manager, assuming full ownership of projects. Our emphasis lies on delivering outcomes rather than meticulous time tracking. A cornerstone of our approach is open, transparent, and timely communication, fostering trust with stakeholders by enabling early problem identification and resolution.

VARASI CORE COMPETENCIES

strategy

CRM Strategy

Get a comprehensive analysis of customer experience across channels along with a prioritized roadmap for improvement initiatives, a detailed business case, a feasibility analysis, and a solution prototype for implementation.
advisory

Advisory

Get advisory based on stakeholder engagement and observation analysis with recommended initiatives aligned to Salesforce and CRM best practices. These initiatives are then organized into a strategic roadmap based on their impact and organizational readiness.
implementation

Implementation

Get a comprehensive configured Salesforce system with customizations and integrations, tailored to your needs along with design documentation, seamless transition from existing systems and rigorous validation.
adoption

Adoption

Get end-to-end support for Salesforce system integration, including user-friendly controls, continuous metric tracking for success and data quality, and the establishment of vision, strategy, roadmaps, and governance processes.