Anil Nair – Page 2

August 7, 2018

Program Management App on Salesforce AppExchange – Executing and Measuring Programs

August 7, 2018

Program Management App on Salesforce AppExchange – Planning Programs

August 7, 2018

Program Management App on Salesforce AppExchange – Overview

September 4, 2017

Better Salesforce Solutions by Involving Users in Solution Design

User involvement is typically high during requirements and UAT. Here we highlight some methods to increase user involvement during design phase to strengthen solution design and increase adoption.

July 17, 2017

Varasi Solution Design Series: Designing APIs for Salesforce Integration

In this Varasi Solution Design series video we cover integration API design and factors to consider while picking the right place to apply business rules

April 17, 2017

Salesforce Trailhead – An Example of the Salesforce “System of Innovation”

Salesforce frequently gets ranked as one of the most innovative companies in the world. It is natural to focus on the wonderful platform and products Salesforce […]

March 20, 2017

Getting Ready for AI

A successful AI initiative needs a prioritized roadmap, trustworthy data and a commitment to the iterative process. Get ready for Smarter Customer Relationships with AI.

March 6, 2017

Smarter Customer Relationships with AI

AI is more than prediction and can be leveraged today for building Stronger and Smarter Customer Relationships.Salesforce is leading the pack in bringing AI into Enterprise Software.

February 6, 2017

Identifying Criteria for Selecting Solutions

In this article, we share a simple artifact from one of our client engagements that captures various stakeholder groups and what each one valued in a […]

August 7, 2016

Salesforce Data Governance

Here are some observations coming from an engagement at a Real Estate Investment Trust (REIT) on setting up Data Governance processes. Property managers, IT personnel, business analysts […]

February 21, 2016

Building products and IP on Salesforce

The holy grail among the Salesforce implementation services partner is to create Intellectual Property (IP) that one could package and take to market. I observe a few broad categories: […]

February 16, 2016

Assess the organization culture for Salesforce adoption

In gathering requirements for a new Salesforce implementation, schedule a session with the executive sponsors to gauge among other things, the ‘culture’ of the organization. Focus […]

February 6, 2016

Think Salesforce platform, beyond the product

When evaluating Salesforce products as foundation for building out your digital capabilities, expand your lens to beyond the products from Salesforce. Think platform, not product. Aside […]

February 4, 2016

“Follow me homes” for Customer Context

Intuit uses ‘Follow me homes’ where the idea is to watch the customer and rely on behavioral data, not attitudes or words. Figuring out the broader […]

February 3, 2016

Clients, IP and People – Pillars of the Consulting Firm

I think of Clients, Firm’s Intellectual Property and People as the three key assets of the consulting firm that its leaders need to manage to. How […]