Pillars Of Varasi
In all we do, in all we say - we build stronger relationships all the way!
Pillar 1: SALESFORCE EXPERTISE
People
People
We hire our team members based on broad-based aptitude, analytical and programming skills.
Knowledge
Knowledge
Our consultants are hungry for learning and each of us has a minimum of 3 Salesforce certifications.
Growth
Growth
We support and encourage our consultants to chart their journey towards becoming good Solution Architects.
Innovation
Innovation
We continuously invest our time and resources in building reusable components & AppExchange apps that help our customers.
Partnership
Partnership
We also collaborate with seasoned architects and consultants for reviews, validations and tackling hard-to-solve problems.
Pillar 2: BUSINESS ACUMEN
Stepping Into Your Business Shoes
We learn about our customer's business even before we engage on a project to understand them and their approach. This significantly raises the level of communication with our customers and builds trust in them. Additionally, Varasi senior leadership team has spent a significant amount of time in customer facing leadership roles. This enables us to step into our customer's shoes during our requirements workshop and analysis phase.
Aligning Project Outcomes To Business Objectives
We are lifelong students of business. This allows us to bring frameworks, concepts and techniques from diverse industries to help achieve our customer’s business goals. Such techniques and frameworks help us prioritise business goals, uncover unsaid requirements and help the customers understand and adopt the solutions we build. Aligning project outcomes to business objectives is the single most determinant of project success and user adoption.
Pillar 3: IMPLEMENTATION BEST PRACTICES
Design
Design
We involve senior consultants and architects during all projects. This ensures better understanding of customer needs and better design. The experience, breadth and depth our senior consultants bring, enables us to design future ready solutions that align with business goals and are easy to maintain.
Adoption & Training
Adoption & Training
We strive to build systems that users love and are easy to maintain. Training users and solution admin are part of every implementation for us. Our goal is to enable our customers to independently manage the system after we go live.
Embrace Change
Embrace Change
Our approach embraces an iterative methodology that prioritizes collaboration with end users and key stakeholders from the project's inception. We actively involve stakeholders by showcasing ongoing developments as early as the first week, recognizing that tangible visualizations often reveal crucial requirements. Budgeting for proof-of-concepts and alternative designs enables us to gather valuable early feedback. Our strategy emphasizes flexibility in scope, encouraging and eliciting changes throughout the process to fortify the solution's strength and enhance overall adoption.
Ownership
Ownership
We proactively advocate for best practices and platform features to maximize the solution's impact, often going beyond initial commitments. Operating autonomously, we eschew the need for a project manager, assuming full ownership of projects. Our emphasis lies on delivering outcomes rather than meticulous time tracking. A cornerstone of our approach is open, transparent, and timely communication, fostering trust with stakeholders by enabling early problem identification and resolution.
VARASI CORE COMPETENCIES
CRM Strategy
Get a comprehensive analysis of customer experience across channels along with a prioritized roadmap for improvement initiatives, a detailed business case, a feasibility analysis, and a solution prototype for implementation.
Advisory
Get advisory based on stakeholder engagement and observation analysis with recommended initiatives aligned to Salesforce and CRM best practices. These initiatives are then organized into a strategic roadmap based on their impact and organizational readiness.
Implementation
Get a comprehensive configured Salesforce system with customizations and integrations, tailored to your needs along with design documentation, seamless transition from existing systems and rigorous validation.