February 25, 2016

Capturing Value Back

When companies set out to innovate on business models, they need to be mindful of both delivering value to the customers as well as capture back […]
February 24, 2016

What it means to have a Digital Strategy

The ‘born digital’ companies, have a digital strategy pretty much the equivalent of their business strategy. On the other hand, the traditional company needs to make […]
February 23, 2016

Organizational model for the new business development teams

The sales and proposal teams pursuing new business development need to function as what the book ‘As One’ by Mehrad Baghai and James Quigley calls the ‘captain […]
February 19, 2016

Profitability Metric for a Consulting Firm

In analyzing profitability of any business, two factors matter: the margin and velocity (or volume). In simple terms R = M x V (R is return, […]
February 18, 2016

Services Goliaths’ struggles with building Salesforce practices

Salesforce has become the poster child of sorts for modern enterprise software. This article is about the larger System Integrators (SIs) building Salesforce practices. Over the […]
February 12, 2016

The incumbent’s advantage for digital business

The advantage that a traditional business that has been around for sometime has, when building out new digital businesses is the customer base it has been […]
February 11, 2016

Design Thinking for Digital Strategy

Digital Strategy is an area that lends itself well to applying design thinking process and techniques to. In coming up with strategies for your digital businesses, […]
February 9, 2016

Business Model design is guided by value to customer

With a business model, you describe the rationale for how your organization creates and delivers value to customers; and how in turn it captures value for itself. […]
February 8, 2016

Gang of Four

Eric Schmitt called them the Gang of Four – Four companies that define a new era for business excellence – Amazon, Apple, Facebook and Google. They […]
February 7, 2016

Customer’s expectations of your digital services

Competition takes on a whole new meaning in the digital economy. What the traditional bank, insurer or retailer now has to contend with, is the customer’s […]
February 3, 2016

Clients, IP and People – Pillars of the Consulting Firm

I think of Clients, Firm’s Intellectual Property and People as the three key assets of the consulting firm that its leaders need to manage to. How […]
February 1, 2016

The consultant’s challenge with ‘as a service’ software world

“As a service software” platforms such as Salesforce demand a different type of consulting team – business architects proficient in mapping business processes to software capabilities […]