Digital Strategy is an area that lends itself well to applying design thinking process and techniques to. In coming up with strategies for your digital businesses, […]
Subscription business models have been in vogue in some traditional industries like publishing (newspapers, magazines), telcos and utilities (cable TV, internet services) and you see the […]
With a business model, you describe the rationale for how your organization creates and delivers value to customers; and how in turn it captures value for itself. […]
Eric Schmitt called them the Gang of Four – Four companies that define a new era for business excellence – Amazon, Apple, Facebook and Google. They […]
Competition takes on a whole new meaning in the digital economy. What the traditional bank, insurer or retailer now has to contend with, is the customer’s […]
The skill of the digitally successful lies in reimagining a customer’s journey and combining powerful digital capabilities to make it a reality. An Uber that combines cloud […]
When you’re leading a Professional Services firm, pay attention to the mix of revenues from the mix of your services: Pass Through Services vs Direct Services vs […]
“As a service software” platforms such as Salesforce demand a different type of consulting team – business architects proficient in mapping business processes to software capabilities […]