Customer Experience

February 21, 2023

Going Beyond Standard Reports in Salesforce

Salesforce is a great platform to manage your customer relationships. It provides a lot of data and tools to get a 360° view of your customer. […]

September 23, 2021

Salesforce Fleet Management Solution

In our previous blog, we reviewed how a right digital platform is key for operational efficiency and better customer experience in fleet management. In this blog […]

February 7, 2016

Customer’s expectations of your digital services

Competition takes on a whole new meaning in the digital economy. What the traditional bank, insurer or retailer now has to contend with, is the customer’s […]

February 5, 2016

Reimagining Customer Journeys

The skill of the digitally successful lies in reimagining a customer’s journey and combining powerful digital capabilities to make it a reality. An Uber that combines cloud […]