- Stronger Customer Relationships
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Business Model Canvas – 3 of 3
Business Model Canvas for CRM Design
In this video we discuss how the Business Model Canvas helps us in designing and building Salesforce CRM systems. Specific building blocks like the Customer Segments, Customer Relationships and Channels have a direct bearing on the Salesforce system design..
Ramana Metlapalli
Ramana is a Managing Principal at Varasi. Ramana is a lifelong learner and eternally curious about what goes into making some individuals and organizations, high performance ones. He writes about Business Analysis, Salesforce best practices and the world of Consulting.
