Offers aligned to identifying, implementing and
ensuring your Salesforce CRM objectives

9.72

CSAT


Testimonials

  • The team at Varasi was responsive and proactive at every stage of this process. They were helpful in aligning Salesforce tools to our organizational goals and business practices. Our new system will streamline business and reporting in dozens of ways going forward. I can't believe that a report that used to take me all summer to aggregate and write will now be available year-round at my fingertips!

    Thanks for everything! :)

    Rachel Loeper
    Education Director, Mighty Writers, Philadelphia
  • -Delories Wallace, Global Head of Service & Repair

    We worked with the Varasi team when building a business case for a customer self-service initiative to serve our customers that include technology distributors and systems integrators.

    The Varasi consultants helped us structure our own thinking around the initiative, the business goals and objectives. They analyzed our current processes, educated us on the industry best practices, feasibility and an implementation roadmap utilizing Salesforce communities self service solutions.

    We are impressed with their business and technology acumen and look forward to continue to collaborate on our future initiatives.

    -Delories Wallace, Global Head of Service & Repair
    Kontron

Recent Blogs & Updates

Varasi’ites share their thoughts on Customer Relationship Management, Salesforce and other topics.
June 20, 2017

Context Diagrams for Project Scoping

We go over using Context Diagrams for defining the scope of a project. We cover the basic constructs of a Context Diagram - actors, use cases. Context Diagrams are a good first step for scoping a system and sets up the stage for estimating the project effort.
June 20, 2017

Context Diagram for Salesforce Implementation for a Non Profit Organization

In this video, we will go over the Context Diagram that we have been using to explain to non profits, the functionality that can be built out using Salesforce; more specifically using the Non Profit Success Pack (NPSP) from Salesforce.
June 14, 2017

Business Model Canvas – 3 of 3

In this video we discuss how the Business Model Canvas helps us in designing and building Salesforce CRM systems
June 12, 2017

Business Model Canvas – 2 of 3

In our client engagement building a Salesforce solution for the Program Management function at Mighty Writers, we have drawn upon the Business Model Canvas to get our arms around the operations and customer relationships of the non profit organization.
June 11, 2017

Business Model Canvas – 1 of 3

In this video, we walk you through the Business Model Canvas, a powerful framework we have been using for business analysis in our client engagements.
May 1, 2017

Intangible Benefits & Costs for a CRM Initiative

Use data collected at granular levels from credible sources, when estimating intangible benefits from CRM initiatives. Alongside, the article provides some prompters for factoring in intangible costs.