"From working over the years with Salesforce customers across all sizes and industries, our belief is companies that rush to configure existing processes miss out on fully exploiting the power of the Salesforce platform. We believe in designing processes in Salesforce that lend themselves best to your growth aspirations. This is how you ensure adoption and realize investments."- Ramana Metlapalli

Offers aligned to identifying, implementing and
ensuring your Salesforce CRM objectives

Salesforce CRM Strategy

Provides structure to your thinking around CRM, identifies impactful areas in Sales, Service, Marketing for becoming a customer centric company. We achieve this through workshops, interviews, customer experience mapping and other analysis methods.

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Salesforce Implementation

Tailored to your needs and accelerated time to value. Enabled by Varasi teams certified and experienced to leverage the Salesforce platform as a complete ecosystem, and a project approach that emphasizes involving users, prototyping, frequent deliverables.

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Salesforce Adoption

Ensuring the ultimate outcome you seek from your Salesforce investments – system adoption and business results. We achieve this through a combination of training, building out Salesforce Centers of Excellence or implementing data governance around Salesforce.

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Salesforce for Nonprofits

The Non Profit Success Pack (NPSP) from Salesforce is configured for non-profits and manages information and processes for programs, fundraising, volunteers. We offer a free one hour orientation on capabilities of Salesforce for your nonprofit and its relevance to your operations.

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  • The team at Varasi was responsive and proactive at every stage of this process. They were helpful in aligning Salesforce tools to our organizational goals and business practices. Our new system will streamline business and reporting in dozens of ways going forward. I can't believe that a report that used to take me all summer to aggregate and write will now be available year-round at my fingertips!
    Thanks for everything! :)

    Rachel Loeper
    Education Director, Mighty Writers, Philadelphia
  • -Delories Wallace

    We worked with the Varasi team when building a business case for a customer self-service initiative to serve our customers that include technology distributors and systems integrators. The Varasi consultants helped us structure our own thinking around the initiative, the business goals and objectives. They analyzed our current processes, educated us on the industry best practices, feasibility and an implementation roadmap utilizing Salesforce communities self service solutions. We are impressed with their business and technology acumen and look forward to continue to collaborate on our future initiatives.

    -Delories Wallace
    VP Operations at Kontron America

Recent Blogs & Updates

Varasi’ites share their thoughts on Customer Relationship Management, Salesforce and other topics.
October 23, 2017

Is your Sales Strategy aligned to your Organizational Strategy?

What does it mean to align your Sales Strategy with the Organizational Strategy? How does one make this discussion real ? And what relevance does it have to Salesforce CRM implementations and vice versa - what relevance can your CRM have to this alignment?
October 11, 2017

6 Dimensions of Sales & Sales Strategy – Varasi Framework

We discuss the need for a framework and how we apply it in our client work with sales organizations of growing businesses. We go over the 6 dimensions of the Varasi framework and the key questions to ask and nuances to consider under each dimension.
September 4, 2017

Better Salesforce Solutions by Involving Users in Solution Design

User involvement is typically high during requirements and UAT. Here we highlight some methods to increase user involvement during design phase to strengthen solution design and increase adoption.
August 28, 2017

Strategy Series for the Growth Business – VRIO Framework for Assessing Strengths

In our Strategy Series for the Growth Businesses, we go over four questions you could use for assessing your organization's strengths. The analysis helps you assess which of an organization's strengths could provide a sustained competitive advantage and could be the basis of the organization's strategy.
August 19, 2017

Playing to Win Framework for Communicating Strategy

Strategy is about answering five questions - Who we are, Where we play and How we win, What capabilities do we need to be in place, What management systems are required. We walk you through Varasi's strategy using this framework.
July 17, 2017

Varasi Solution Design Series: Designing APIs for Salesforce Integration

In this Varasi Solution Design series video we cover integration API design and factors to consider while picking the right place to apply business rules