Offers aligned to identifying, implementing and
ensuring your Salesforce CRM objectives

Salesforce CRM Strategy


Provides structure to your thinking around CRM, identifies impactful areas in Sales, Service, Marketing for becoming a customer centric company. We achieve this through workshops, interviews, customer experience mapping and other analysis methods.

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Salesforce Implementation


Tailored to your needs and accelerated time to value. Enabled by Varasi teams certified and experienced to leverage the Salesforce platform as a complete ecosystem, and a project approach that emphasizes involving users, prototyping, frequent deliverables.

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Salesforce Adoption


Ensuring the ultimate outcome you seek from your Salesforce investments – system adoption and business results. We achieve this through a combination of training, building out Salesforce Centers of Excellence or implementing data governance around Salesforce.

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Salesforce for Nonprofits


The Non Profit Success Pack (NPSP) from Salesforce is configured for non-profits and manages information and processes for programs, fundraising, volunteers. We offer a free one hour orientation on capabilities of Salesforce for your nonprofit and its relevance to your operations.

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CSAT


Testimonials

  • The team at Varasi was responsive and proactive at every stage of this process. They were helpful in aligning Salesforce tools to our organizational goals and business practices. Our new system will streamline business and reporting in dozens of ways going forward. I can't believe that a report that used to take me all summer to aggregate and write will now be available year-round at my fingertips!
    Thanks for everything! :)

    Rachel Loeper
    Education Director, Mighty Writers, Philadelphia
  • -Delories Wallace

    We worked with the Varasi team when building a business case for a customer self-service initiative to serve our customers that include technology distributors and systems integrators. The Varasi consultants helped us structure our own thinking around the initiative, the business goals and objectives. They analyzed our current processes, educated us on the industry best practices, feasibility and an implementation roadmap utilizing Salesforce communities self service solutions. We are impressed with their business and technology acumen and look forward to continue to collaborate on our future initiatives.

    -Delories Wallace
    Global Head of Service & Repair, Kontron

Recent Blogs & Updates

Varasi’ites share their thoughts on Customer Relationship Management, Salesforce and other topics.
August 19, 2017

Playing to Win Framework for Communicating Strategy

Strategy is about answering five questions - Who we are, Where we play and How we win, What capabilities do we need to be in place, What management systems are required. We walk you through Varasi's strategy using this framework.
July 17, 2017

Varasi Solution Design Series: Designing APIs for Salesforce Integration

In this Varasi Solution Design series video we cover integration API design and factors to consider while picking the right place to apply business rules
July 10, 2017

A Lesson from Journalism for Salesforce Requirements

In this video, we discuss the simple questions of What, Who, How, When, Where, and Why from the field of Journalism to get an understanding of current state and needs for the future from a Salesforce Sales Cloud system.
June 20, 2017

Context Diagrams for Project Scoping

We go over using Context Diagrams for defining the scope of a project. We cover the basic constructs of a Context Diagram - actors, use cases. Context Diagrams are a good first step for scoping a system and sets up the stage for estimating the project effort.
June 20, 2017

Context Diagram for Salesforce Implementation for a Non Profit Organization

In this video, we will go over the Context Diagram that we have been using to explain to non profits, the functionality that can be built out using Salesforce; more specifically using the Non Profit Success Pack (NPSP) from Salesforce.
June 14, 2017

Business Model Canvas – 3 of 3

In this video we discuss how the Business Model Canvas helps us in designing and building Salesforce CRM systems