June 3, 2023

Working with Files in Salesforce

Salesforce CRM typically contains rich structured information about your customers and partners. It becomes even more valuable if you have the ability to attach semi-structured and […]
March 20, 2017

Getting Ready for AI

A successful AI initiative needs a prioritized roadmap, trustworthy data and a commitment to the iterative process. Get ready for Smarter Customer Relationships with AI.
February 12, 2016

The incumbent’s advantage for digital business

The advantage that a traditional business that has been around for sometime has, when building out new digital businesses is the customer base it has been […]