An Overview Products made in plants and factories in one location have always needed to be distributed to customers elsewhere; fleets of vehicles carried physical products and […]
Use data collected at granular levels from credible sources, when estimating intangible benefits from CRM initiatives. Alongside, the article provides some prompters for factoring in intangible costs.
Does the business case have relevance beyond the early stages of the project?
Yes it does. A useful business case is one that you evolve as you complete key milestones during the life cycle.