Listening to your customers’ feedback is a key driver for building stronger customer relationships with them. It is a critical tool for retaining and growing current […]
Your company’s reputation to deliver on its promises can have a big impact on your sales team’s performance. In an increasingly connected world where good and […]
One of the parameters you may use for territory planning is proximity of your account managers to their accounts. Having account managers close to their accounts […]
Strategic Account Management begins with what accounts make up the portfolio. How do you identify the strategic accounts within your customer base? The most common method […]
The case for planning, managing and growing your Strategic Accounts differently, is well established. You need to understand, manage and sell to your strategic accounts differently than […]